Terms of Service
Last updated: May 29, 2026
1. What UpSocial is
UpSocial is an online service for promoting publications on social networks: followers, views, likes, comments and other services for Instagram, TikTok, YouTube, Telegram and similar platforms. The service is provided "as is" without express or implied warranties beyond those stated below.
2. Registration and account
A valid email is enough to place an order. You undertake to provide accurate information and keep your password confidential. One person — one account. Multiple accounts created to abuse promo balance are prohibited.
3. Orders and payment
- The price is fixed at the moment the order is placed.
- Payment is made via integrated processors (Cryptomus, Robokassa and others). Funds are credited to your internal balance or charged for a specific order.
- The order starts automatically once payment is confirmed.
4. Warranty and refunds
Most services come with a 30-day warranty from the start date: if metrics drop (e.g. unfollows), we top them up for free. Refunds are available when:
- The order does not start within 48 hours and support cannot resolve it.
- The service cannot be completed in full and a top-up is technically impossible.
Refunds are issued to the internal balance. Refunds to card/wallet — on request via support@upsocial.pro within 14 days of payment, less the payment processor fee.
5. Prohibited use
- Promoting content that violates applicable laws (extremism, exploitation of minors, copyright infringement).
- Sharing passwords of target accounts — we never ask for them.
- Using stolen payment methods. Unjustified chargebacks lead to account suspension and reports to the processor.
- Automated order creation without prior agreement with support.
6. Liability
UpSocial is not liable for actions taken by platforms (Instagram, TikTok, etc.) against the promoted account: bans, shadow bans, post hiding. Services are delivered using methods available on the market and have natural limits. Our maximum financial liability is limited to the amount of the specific paid order.
7. Changes
These terms may be updated. Material changes are published on this page with an updated "Last updated" date. Continued use of the service constitutes acceptance.
8. Contact
Support — support@upsocial.pro. Legal — legal@upsocial.pro.