Privacy Policy
Last updated: May 29, 2026
1. What data we collect
UpSocial ("Service") processes the following categories of data:
- Account data: email, name, avatar (when signing in with Google).
- Payment data: amount, currency, transaction ID. Card and wallet details are handled by payment processors (Cryptomus, Robokassa) — we do not store them.
- Order data: publication/profile link, service quantity, IP address for fraud prevention.
- Technical data: cookie identifiers, user-agent, country / language preferences.
2. Why we use it
- Order fulfilment and customer support.
- Billing and fraud prevention.
- Aggregated service-quality analytics (no personal identification).
- Legal obligations (transaction record-keeping).
3. Third-party sharing
We share the minimum necessary data:
- Payment processors — to process transactions.
- Promotion service providers — only the publication link and quantity, never your identity.
- Government authorities — upon valid official requests.
We do not sell your data.
4. Retention
Account and payment data — while your account is active plus 3 years (accounting requirements). Order data — 12 months after fulfilment. Cookies — see the Cookie Policy.
5. Your rights
At any time you may request: a copy of your data, correction, account deletion, withdrawal of consent. Send requests to privacy@upsocial.pro — we will respond within 30 days.
6. Security
Data is transmitted over HTTPS (TLS 1.2+); passwords are hashed (Argon2/bcrypt); admin panel access is restricted to an email allow-list.
7. Contact
Questions — privacy@upsocial.pro.